Returns must occur within 30 days of sale.
Books must be in unread condition. (No broken spine, free of obvious damage)
When a receipt is presented, a reimbursement may be given as the receipt indicates. The amount reimbursed can also be put on a gift card, or exchanges can be made.
Credit card charges can be credited.
Cash can be given for cash sales, depending on available cash.
Checks can be reimbursed with a store check by request.
House charges can be credited.
When a receipt is not present, books purchased at The Twig may be exchanged or returned for store credit on a gift card.